Contact information
Welcome to kenix.shop! We are passionate about providing high-quality, eco-friendly bags that help you live a more sustainable lifestyle. Whether you have a question about our materials, need help tracking an international shipment to New Zealand, or want to inquire about bulk orders, our team is here to support you.
How to Reach Us
- Store Name: kenix.shop
- Operator: Seear Ahmad Ramz
- Email: support@kenix.shop
- Phone: +1 603-937-7788
- Business Address: 9628 Tarvie Cir, Bristow, VA 20136-2117, USA
Customer Support Hours
Our support team is based at our headquarters in Virginia, USA. To help us serve you better, please note our operating hours in Eastern Time (EST/EDT):
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time)
- Saturday - Sunday: Closed
- Public Holidays: Closed
Note for our New Zealand Customers: Please be aware of the time difference between New Zealand (NZST/NZDT) and the United States (EST/EDT). While you are welcome to email us anytime, we typically respond to all inquiries within 24 hours during our regular business days.